18 May Arise wins ASTD’s Award for Excellence in Practice
Arise has been declared as the winner of the 2011 Excellence in Practice Award by The American Society for Training and Development. This award is presented to organisations in recognition of results achieved through learning and performance practices and solutions. It lauds the efforts of organisations that follow proven practices to successfully deliver measurable results in accomplishing organisational goals. Arise customises and delivers high quality voice, email, and chat customer service, and sales by accessing a large number of home based service providers through a network of 25000 entrepreneurial, independent businesses in the United States, Canada, the United Kingdom and Ireland. Arise was recognised for its self paced, avatar-led Arise Secure Desktop Fast- Path Course that offers an innovative and engaging virtual learning environment for its network of Independent Businesses which use proprietary Secure Desktop 2.0 solution while servicing Arise clients.
Ken Jackowitz, Senior Vice President, Independent Business Owner Operations, said, “We created a simple yet extremely powerful virtual learning solution that guides users through a step-by-step process of each component, where they observe the activity, are able to practice virtually, and are finally led to the actual launch of their own system. This highly intuitive, self-paced solution has improved the learning experience and reduced the number of calls to our help desk.”
ASTD (American Society for Training and Development) is the world’s largest professional association dedicated to the training and development field. It has members across more than a 100 countries, working in various organisations, and in both the public and private sectors, working as independent consultants or suppliers. ASTD was started in 1943 and focuses its efforts on aligning learning and performance to successfully accomplish organisational results.
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