22 Mar How Technology and Collaboration Drive Homeshoring
The recent years has seen a slow but sure resurgence of homeshoring which seems to have been triggered by an increasing disenchantment with offshoring among many large businesses. What are the factors that have driven this significant change in the manner of doing business? Is it the fact that the cost differences have narrowed or is the “insourcing” trend an attempt to regain the knowledge and control that is believed to have been lost in the outsourcing process?
Whatever be the reasons, they spell good news for the British economy as the UK is now considered the safest place to do business – physically and financially. 40% of British companies have brought production operations back home and 25% of firms have contracted with local suppliers. (http://www.themanufacturer.com/articles/technology-supports-homeshoring/) Collaboration seems to be the key to building successful businesses as organisations prefer thinking locally to form collaborative networks that can help them attract and retain specialist skills.
Technology seems to have seamlessly and effortlessly broken down the barriers that were the major stumbling blocks towards forming meaningful business partnerships. It has enabled businesses of varying sizes to collaborate by forging efficient relationships that are mutually beneficial to both. This process of working together makes possible not only a supply chain but also creates a value chain that gives rise to higher standards of productivity and as a consequence – greater profitability.
The emergence of mobile devices such as smartphones, laptops and tablets has blurred boundaries and reduced the importance of being physically present in the work place. It has brought about a change in the perception of work, and challenged old fashioned ideas of productivity and creativity being linked only to the workplace. Today regardless of your location you can connect to your office in a matter of seconds. By outsourcing internal processes to contractors, large companies can have their cake and eat it too. – have enough workforce 24/7 without compromising on the standards. Technology facilitates collaboration which in turn is important to liaise, to have in place an efficient logistics process and to improve product design.
Technology for superior customer service
Collaboration is used to engage actively with customers too – with social media having revolutionised the very concept of marketing. Now it has become imperative to connect with customers on a one – to –one basis and no longer can a brand afford to be a faceless entity. Collaboration has thus assumed a much wider meaning when thought of from the perspective of engaging and interacting with customers to be able to offer them a superior customer experience.
Arise Virtual Solutions have long recognised the potential that collaboration and homeshoring hold and have been pioneers of the virtual working trend since 1997. The huge technological advancements have only aided what Arise conceptualised and have been successfully implementing for over a decade and a half. Facilitated by the latest sophisticated technology, Arise can source the right talent to the right businesses. Virtual work is a powerful tool on which the future success of global businesses rests.