The Challenge of Multilingual Customer Care by John Meyer, CEO Arise Virtual Solutions

Modern and forward thinking businesses who want to ensure the highest standards of customer care for their clients would have to adapt to a more dynamic approach that is able to provide customer service to consumers in their native languages. A virtual call centre model can cater to customers from diverse geographic locations and varied cultures to offer a truly outstanding customer experience.
Please click here to read the article by John Meyer CEO Arise Virtual Solutions

 

 

Source: http://www.connectionsmagazine.com/articles/2013/multilingual-customer-care.html