Blog

Further to our blog entry in February, Arise are still working closely with the Highlands and Islands Enterprise (HIE) and the Coalition Government to see where our model can help provide opportunities for people in more remote or rural areas. Interestingly, HIE have been promoting homeworking...

As a leading global provider of home working with 20,000 Client Support Professionals working through operations in the UK, Ireland, USA and Canada, we would like to congratulate our client, Shop Direct Group. The Speke-based catalogues and online retailer received an award for the RR...

Recently at Arise, we have been investigating the various ways in which we can have our courses accredited. There are two points whereby a course could be accredited, namely the ACP101 course and/or the client specific training. Since more Client Support Professionals (CSPs) take and pass the ACP101 course, it may well...

We are currently investigating running a pilot with a well known university in the UK to test if it is possible for a Student Union to set up its own Limited Company, and to employ post graduate students as Client Support Professionals (CSPs) through the...

Yesterday Arise International was invited to attend an event at Westminster at which we met a group of representatives from both the Houses of Commons and Lords. In total we met around 15 cross party MPs and a similar number of Lords, all of whom...

Arise International recently attended the Employers' Forum on Disability Winter Gold Event at Westminster, an opportunity for us to promote our heritage as a company originally set up to provide work for people with a disability in Florida, USA.  The evening was a great success...

We are very pleased to announce today that Arise Virtual Solutions Inc. has been selected as a finalist with our UK charter client Shop Direct Group in the Outsourcing Center’s 2011 Global Outsourcing Excellence Awards. Outsourcing Center’s Outsourcing Excellence Awards annually recognize the world’s best outsourcing relationships. The independent...

Consumer complaints and high unemployment may help reverse the trend of outsourcing customer service jobs to developing countries. "In the last 10 years, over one million jobs have been sent to India or the Philippines in the customer service call center space alone...