This week, an article in the John O’Groat Journal and Caithness Courier, highlights how Arise and the Highlands and Islands Enterprise (HIE) have been working together to introduce new business opportunities into the Caithness and Sutherland area. Arise have continued to work closely with the Highlands...

So what does a futurologist think about the future? Dr Nicola Millard, BT's Customer Experience Futurologist was expounding on how you transform service in an era of “Business as Unusual” at the recent Planning Forum conference in Birmingham and we were listening with interest. In line...

This and other pithy questions have been at the heart of a number of customer forums and conferences Arise have attended over the last few weeks – the most notable two being the IQPC’s “ Customer Contact exchange” where senior customer experience and contact centre...

Further to our blog entry in February, Arise are still working closely with the Highlands and Islands Enterprise (HIE) and the Coalition Government to see where our model can help provide opportunities for people in more remote or rural areas. Interestingly, HIE have been promoting homeworking...

As a leading global provider of home working with 20,000 Client Support Professionals working through operations in the UK, Ireland, USA and Canada, we would like to congratulate our client, Shop Direct Group. The Speke-based catalogues and online retailer received an award for the RR...

Recently at Arise, we have been investigating the various ways in which we can have our courses accredited. There are two points whereby a course could be accredited, namely the ACP101 course and/or the client specific training. Since more Client Support Professionals (CSPs) take and pass the ACP101 course, it may well...

Yesterday Arise International was invited to attend an event at Westminster at which we met a group of representatives from both the Houses of Commons and Lords. In total we met around 15 cross party MPs and a similar number of Lords, all of whom...

Arise International recently attended the Employers' Forum on Disability Winter Gold Event at Westminster, an opportunity for us to promote our heritage as a company originally set up to provide work for people with a disability in Florida, USA.  The evening was a great success...

We are very pleased to announce today that Arise Virtual Solutions Inc. has been selected as a finalist with our UK charter client Shop Direct Group in the Outsourcing Center’s 2011 Global Outsourcing Excellence Awards. Outsourcing Center’s Outsourcing Excellence Awards annually recognize the world’s best outsourcing relationships. The independent...